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Shipping Policy

Everything you need to know about how and when your VIMA order arrives.

Last updated: June 12, 2026

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.

Orders placed after 12pm PT may begin processing the next business day.

Shipping rates & delivery times

Standard shipping is a flat $4.95 and is FREE on all orders over $50.

Estimated delivery is 3–7 business days within the United States after dispatch. Remote areas may take slightly longer.

International shipping

We currently ship to select countries including Canada, the UK, Australia, Ireland, New Zealand and much of the EU. International delivery typically takes 7–14 business days.

Customers are responsible for any customs duties, taxes or import fees levied by the destination country.

Order tracking

Every order ships with tracking. Once your parcel is dispatched, you'll receive a tracking link by email so you can follow it to your door.

Lost or delayed parcels

If your order hasn't arrived within the estimated window, please contact us at support@vimacosmetics.com and we'll investigate with the carrier and make it right.

Still have a question? We're happy to help.

support@vimacosmetics.com