Privacy Policy

When you place an order we collect the details needed to fulfil it: your name, email, phone number, shipping and billing address, and order contents.

Payment card details are entered directly with our payment processor (Stripe) and are never stored on our servers.

We also collect limited technical data (such as device and usage information) to operate and improve the site.

To process and deliver your orders, provide customer support, send order updates, prevent fraud, and — only with your consent — send marketing emails you can unsubscribe from at any time.

Payments are processed securely by Stripe, a PCI-DSS Level 1 certified provider. Their handling of your payment data is governed by Stripe's own privacy policy.

We share data only with service providers who help us run the store (payment processing, shipping carriers, email delivery) and only as needed to provide the service. We never sell your personal information.

Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to certain processing. To exercise any of these, email support@vimacosmetics.com.

We keep order records only as long as necessary for legal, accounting and support purposes. We use industry-standard safeguards to protect your data, though no method of transmission is 100% secure.